Privacy Policy

CA Wallah recognizes the importance of protecting your privacy and is committed to maintaining the confidentiality, integrity, and security of the information provided by users.

This Privacy Policy explains how CA Wallah collects, uses, stores, and protects information that it collects from you when you visit or use our website and services ("Platform"). This Privacy Policy applies to current and former users, visitors, and customers of CA Wallah.

By accessing or using our website, you agree to the terms of this Privacy Policy.

This Privacy Policy is published in compliance with:

• The Information Technology Act, 2000, and
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPI Rules").

CA Wallah may collect personal and non-personal information when you:

• Register on our website
• Enroll in courses or test series
• Use our products or services
• Visit pages on our website

The information collected may include, but is not limited to:

• Name (first and last)
• Email address
• Mobile number
• City, state, and country
• Date of birth
• Login credentials
• Any other information voluntarily provided by you

Once registered and logged in, you are not anonymous to us.

By registering on the Platform, you authorize CA Wallah to:

Send emails, SMS, WhatsApp messages, notifications, and alerts related to:

• Account information
• Login credentials
• Service updates
• Important announcements
• Promotional and marketing communications

You acknowledge that such communication is necessary for service delivery and user engagement.

We use the information collected from you to:

• Respond to your queries and requests
• Process enrollments, orders, and payments
• Provide access to services and study materials
• Improve our website, content, and services
• Send service updates, notifications, and relevant offers
• Resolve technical or service-related issues
• Comply with legal and regulatory requirements

We do not engage in spam, nor do we sell or share personal contact information of students or users with unauthorized third parties.

• CA Wallah uses cookies to improve user experience.
• Cookies are small data files stored on your device.
• We may use session cookies and persistent cookies to understand user preferences and improve site performance.
• Cookies do not contain personally identifiable information.
• You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

• We implement appropriate technical, administrative, and physical security measures to safeguard your personal information against:
  • Unauthorized access
  • Unlawful use
  • Alteration
  • Loss or destruction
• You are responsible for maintaining the confidentiality of your login ID and password.
• Sharing login credentials with any third party is strictly prohibited.

• CA Wallah does not sell, rent, or trade your personal information.
• Information may be disclosed only:
  • To comply with legal obligations
  • To enforce our Terms & Conditions
  • To protect the rights, property, or safety of CA Wallah or users

CA Wallah reserves the right to modify or update this Privacy Policy at any time without prior notice.

Any changes will be effective immediately upon posting on the website.

In accordance with applicable laws, any grievances related to privacy or data protection may be addressed to our Grievance Officer:

• Phone: +91 70604 12728
• Email: support@cawallah.com

If you have any questions, concerns, or suggestions regarding this Privacy Policy, you may contact us through the Contact Us page on our website or via email at support@cawallah.com.